Shipping and Delivery Policy
At Nazek, we are committed to preparing and shipping your orders as quickly as possible while ensuring every product is carefully packaged and delivered in excellent condition.
Order Processing Time
- Orders are processed within 1–2 business days from the date the order is confirmed.
Delivery Time
- Riyadh: Within 1–2 business days.
- Major Cities (Jeddah, Dammam, Al Khobar, Makkah, and Madinah): Within 2–4 business days.
- Other cities and regions across Saudi Arabia: Within 3–7 business days, depending on the shipping carrier and destination.
Shipping Fees
- Shipping charges are calculated at checkout based on the order destination and weight.
- The store may offer free shipping promotions during selected periods, which will be announced on our website or social media channels.
Important Notes
- Once your order has been shipped, a tracking number will be sent to you via SMS or email.
- Delivery times may be affected during sale periods, public holidays, or due to circumstances beyond our control.
- Customers are responsible for providing accurate shipping information, including the delivery address and mobile number. Nazek is not responsible for delays resulting from incorrect or incomplete information.
- If a shipment cannot be delivered due to an incorrect address or the customer's unavailability, re-shipping fees may apply.